PRIVACY NOTICES

PRIVACY POLICY WEBCHAT

PRIVACY POLICY

Information provided according to Articles 13 and 14 of the European Regulation and to the Italian harmonization legislation

According to Articles 13 and 14 European Regulation 2016/679 (hereinafter also “GDPR”) and to the Italian harmonization legislation, we point out that your biographical data are collected and processed by TECHNOLOGY BSA S.p.A., as Holder of the treatment.

1. Purposes of the data processing

Your personal data will be processed for the following purposes:

a) In case you are already a customer of Technology BSA S.p.A., the data provided by you in chat will be used with the only purpose to assist you in the post sales;

b) Nel caso in cui Lei non sia ancora Cliente di Technology BSA S.p.A. i dati da Lei forniti in chat, a seguito del Suo consenso esplicito, specifico ed informato, verranno utilizzati da Technology BSA S.p.A. per procedere a contattarLa e presentarLe le offerte commerciali proposte da Technology BSA S.p.A., con modalità di contatto tradizionali (telefono o e-mail). b) In case you are not a customer of Technology BSA S.p.A. yet, the data provided by you in chat, following your explicit, informed and specific consent, will be used by Technology BSA S.p.A. for further contacts and proposals of commercial offers of Technology BSA S.p.A., with conventional contact methods (telephone or e-mail).

2. Category of the data collected

The data collected and processed for the purposes mentioned at paragraph 1 are the biographical data (name and surname) and e-mail contact.

3. Data transfer

The transfer of the data requested is necessary for the purposes mentioned at paragraph 1, letter a) the failure to transfer them can imply the impossibility for Technology BSA S.p.A. to provide you with the contractual assistance at the stage following the stipulation of the contract. The data processing for the above-mentioned purpose does not require any consent, under the terms of Article 6, letter b), GDPR.

The transfer of the data requested is facultative for the purposes mentioned at paragraph 1, letter b), yet the failure to transfer them can imply the impossibility for Technology BSA S.p.A. to contact you and present the commercial offers of Technology BSA S.p.A., with conventional contact methods (telephone or e-mail). The data processing is based on your free, explicit and informed consent, under the terms of Article 6, letter a), GDPR.

4. Methods of treatment

The data collected will be processed and stored in digital format with the aid of automated tools according to logics strictly connected to the above-mentioned purposes and, in any case, so as to ensure the safety and confidentiality of the data.

5. Scope of communications and disclosure of personal data

Your data will be processed by employees and collaborators of Technology BSA S.p.A. as Managers and Subjects in charge of the treatment.

Your data can be processed by companies Technology BSA trusts and performing on its behalf tasks of organizational and technical nature. These companies are direct collaborators of Technology BSA and are appointed Managers of the treatment. Their list is constantly upgraded and is available on demand by sending a communication to the address below or an e-mail to privacy@techbsa.it

Your data will not be object of disclosure.

6. Your rights

In relation to the data processing, you have the right to exercise the rights provided for in Articles from 15 to 22 European Regulation 2016/679, (reported in short form at the end of this policy). To exercise your rights you can contact the Holder of the treatment by sending a communication to the address below or an e-mail to privacy@techbsa.it

7. Storage of the data forniti

The data (name, surname and email) provided by you in chat for the purposes mentioned at paragraph 1, letter a), are to be retained for 1 year from the assistance.

The data provided by you in chat for the purposes mentioned at paragraph 1, letter b), are to be retained until you request to withdraw your consent to the pursue of the above purpose, except for the data concerning the details of the purchases that are to be retained for 24 months from the registration for marketing purposes, in compliance with the provisions of the Authority for the protection of “Fidelity Card” personal data and guarantees for the consumers.

Besides, we inform you that the data concerning the conversations in chat are to be retained for 6 months starting from the data of the communication and then cancelled immediately.

8. Holder and Manager of the Treatment

Holder of the data treatment is Technology BSA S.p.A, with legal address in Via Lungo Serio, 17 – 24050 Grassobbio (BG), Italia

The Representative of the Holder is the CEO of Technology BSA S.p.A

Any request can be forwarded to the subjects indicated by sending a written communication to the address provided or an e-mail to privacy@techbsa.it

RIGHTS OF THE PERSON CONCERNED

Articles from 15 to 22 of European Regulation 2016/679

According to the Articles from 15 to 22 of European Regulation 2016/679, the person concerned has the right to obtain from the Holder the rectification, integration or cancellation (the so-called right to oblivion) of his/her personal data, the right to obtain the limitation of the treatment, the right to data portability, the right of opposition to the treatment of personal data, including the profiling and, in the end, the right to submit a complaint to the Privacy Authority